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STAFF

Tourism Kelowna Team
Tourism Kelowna is structured to deliver Destination Sales and Marketing and Visitor Servicing to a number of customer types through the following distribution channels: direct sales and service; print communication and electronic communication.  The staff is divided into business units, each focusing on a specific customer area of specialty.  This enables staff to develop targeted sales and marketing strategies and annual objectives evaluated with the use of pre-set performance measures.

President & CEO
Nancy Cameron
nancy@tourismkelowna.com
Contact Nancy to:

  • Discuss Tourism Kelowna’s business and marketing plan
  • Discuss destination marketing ideas, suggestions and strategy
  • Inquire about industry trends, statistics and research
  • Discuss tourism-related stakeholder programs
  • Discuss any item relating to the operation and activities of Tourism Kelowna




Administrator/Bookkeeper
Joyce Clarke
joyce@tourismkelowna.com
Contact Joyce to:

  • Make a payment
  • To inquire about AP/AR
  • Change contact information
  • Inquire about office systems and supplies

Marketing Manager
Shauna Merritt
shauna@tourismkelowna.com
Contact Shauna to:

  • Change, update or comment on your web listing on tourismkelowna.com
  • Access the Tourism Kelowna electronic image bank
  • Discuss advertising opportunities
  • Participate in co-op advertising programs for the leisure market
  • Receive or comment on the quarterly newsletter
  • Talk about Social Media
  • Advertise in Visitors Guide
  • Change, update or comment on your web listing on tourismkelowna.com

Consumer Programs Manager
Tom Ignatzi
tom@tourismkelowna.com
Contact Tom to:

  • Discuss the Golf, Wine and the Studio/Farm Tour Programs
  • Discuss ideas for other attraction sector marketing program development
  • Participate in Stakeholder Necessities Package

Director of Sales - MC&IT , Sports
Jennifer Horsnell
jennifer@tourismkelowna.com
Contact Jennifer to:

  • Participate in co-op marketing program for the Meetings & Conventions
  • Review Meetings & Conventions statistics
  • Participate in familiarization tours for Meeting Planners
  • Discuss your new business or product for the Meetings & Conventions market
  • Receive assistance with bid preparation
  • Receive hosting consultation for meetings held in Kelowna

Sales Manager - MC&IT
Jenny Rutherfurd
jenny@tourismkelowna.com
Contact Jenny to:

  • Participate in familiarization tours for Meeting Planners in British Columbia
  • Receive assistance with bid preparation for planners in British Columbia
  • Receive hosting consultation for meetings held in Kelowna for planners in British Columbia
  • Receive assistance with travel trade inquiries

Business Development Consultant
Greater Toronto Area (GTA) - MC&IT
Pat Gappmayr
patgap@sympatico.ca
Contact Pat to:

  • Participate in familiarization tours for Meeting Planners in the GTA
  • Receive assistance with bid preparation for planners in the GTA
  • Receive hosting consultation for meetings held in Kelowna for planners in the GTA

Sport Event Development Manager
Chad Douglas
chad@tourismkelowna.com
Contact Chad to:

  • Discuss new event hosting
  • Receive assistance with bid preparation
  • Promote your next sport event
  • Receive assistance with hosting challenges
  • Inquire about funding support for events
  • Discuss opportunities to promote your business to the sport event market

Travel Media Relations Manager
Catherine Frechette
catherine@tourismkelowna.com
Contact Catherine to:

  • View published articles about Kelowna
  • Participate in media familiarization tours
  • Comment on recent press releases
  • Discuss your new business, product or media ideas
  • Review statistics and value of recent articles

Visitor Services Manager
Diana Dors
diana@tourismkelowna.com
Contact Diana to:

  • Volunteer or work at Airport or Downtown Visitor Info Centres
  • Receive Visitor Info Centre Statistics
  • Discuss or comment on the functioning of the Visitor Info Centres
  • Rack your brochure at the Airport Info Centre or main Visitor Centre
  • Discuss your new business or product


Senior Travel Counsellor
Laura Appleby
laura@tourismkelowna.com
Contact Laura to:
  • Discuss your new business or product
  • Arrange to pick up bulk quantities of the Official Kelowna Visitor’s Guide
  • Check on your brochure inventory
  • Plan your next holiday in British Columbia
  • Request information on Kelowna’s attractions and activities
  • Arrange welcome packages
  • Tell us about your event



Visitor Services Administrator
Annelies Vos
annelies@tourismkelowna.com
Contact Annelies to:

  • Request information on Kelowna's attractions and activities
  • Check on your brochure inventory
  • Discuss retail sales opportunities

WorldHost Trainer
Suzie Docherty
worldhost@tourismkelowna.com
Contact Suzie for:

  • General inquiries about WorldHost services, workshops and programs.
  • Inquire about WorldHost public service training that is available to corporations.
  • Inquire about WorldHost public service training that is available to the public


IN THIS SECTION

2008-13 Business Plan with 08-09 Sales & Marketing Objectives

Board Of Directors

Staff


Top 10 Wine Destination 2009
Kelowna, Canada
Kelowna International Airport
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