With over 24 years of expertise in training individuals to deliver a “WOW” customer service experience, WorldHost® Training Services continues the SuperHost® legacy by offering internationally recognized service training solutions.

To take your service delivery to “better than good”, consider participating in the WorldHost® Fundamentals workshop:

Fundamentals: A one-day, or two-evening, workshop teaching front-line employees the skills and techniques comprising the basics of service professionalism. *Pre-registration is required.

The objectives of the WorldHost® Fundamentals workshop is to:

• Provide an understanding of the importance of excellent customer service
• Assist participants to communicate more effectively and efficiently with customers.
• Assist participants to demonstrate their attentiveness to customer needs.
• Provide participants with an understanding of the social and economic contribution of a healthy tourism industry.

For information on the WorldHost® Fundamentals Workshops please contact us at: worldhost@tourismkelowna.com or call:
(250) 861-1515 ext 207.

Thank you for your interest in delivering “better than good” service!