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TRAVEL TIPS

Everything you need, including tips.

Kelowna Visitor Info Centre is located on Harvey Ave (Hwy 97) at the corner of Hwy 97 and Ellis Street. We’re open every day to help you plan your perfect Okanagan holiday. Our friendly staff can provide maps, detailed directions and the latest information on attractions and events. You’ll find a large selection of free tourist services and attractions brochures to choose from as well.


BC / Canadian Holidays

New Year’s Day
January 1, 2008
Good Friday
March 21, 2008
Easter Monday
March 24, 2008
Victoria Day
May 19, 2008
Canada Day
July 1, 2008
BC Day
August 4, 2008
Labour Day
September 1, 2008
Thanksgiving Day
October 13, 2008
Remembrance Day
November 11, 2008
Christmas Day
December 25, 2008
Boxing Day
December 26, 2008


Canada Customs

Information for visitors to Canada

The Canada Border Services Agency (CBSA) wants to help travellers find the information they need to know in order to enter Canada. For useful links to assist in your travel planning visit they below link.

Visit Website

Visitor Requirements: U.S. Residents

Visit the U.S. Customs and Border Protection website for current requirements for traveling outside of the US.

Visit Website


Climate

Kelowna’s climate is mild and one of the reasons why so many of our visitors become residents.  Warm summers are characterized by low humidity, along with relatively mild winters.

Monthly Temperatures
High
Low
January
0 C/32 F
-7 C/19 F
February
3 C/37  F
-5 C/23 F
March
9 C/48 F
-2 C/28 F
April
15 C/59 F
1 C/34 F
May
20 C/68 F
5 C/41 F
June
24 C/75 F
8 C/46 F
July
28 C/82F
10 C/50 F
August
27 C/81 F
10 C/50 F
September
21 C/70 F
5 C/41 F
October
14 C/57 F
1 C/34 F
November
5 C/41 F
-2 C/28 F
December
0 C/32 F
-6 C/21 F


Currency

Rates of exchange fluctuate on a daily basis and are posted at points of sale.  You are encouraged to exchange funds at a bank where you will receive the current rate of exchange.  For updated information on currency exchange, please visit http://www.bankofcanada.ca/en/rates/exchform.html

All major credit cards are accepted in Kelowna and most bank machines offer “Plus”, “Cirrus” and “Interac” networks where you can withdraw cash.


Driving in BC

Visitors may drive in BC for up to 6 months with a valid driver's licence from another province, state or country.

In BC, seatbelts and other safety devices such as child restraints, are mandatory and must be worn by the driver and all passengers.  Bicycle helmets and motorcycle helmets are also required by law


Electrical Current

Canada uses the same electrical current and electric plug shape as the United States (110 volts AC at 60Hz).  You will need to use an adapter if you wish to use an appliance from overseas during your visit.


Emergency Services

Police/Fire/Ambulance Emergencies
911
Non-Emergency Police
(250) 762-3300
Kelowna City Hall
(250) 763-6011
Kelowna Forest Fire Report
Dial 0 and ask for Zenith 555
1-800-663-5555
Kelowna General Hospital
(250) 862-4000
Marine or Aircraft Distress
1-800-567-5111 Cellular *311
BCAA  Road Report
1-800-222-4357
Weather Report
(250) 491-1500


Gratuities & Tipping

Providing a tip or gratuity for service has become a standard practice in Canada.  The amount is not calculated on your bill, so it is suggested that you add 10% - 15% to the amount before taxes.  However, the amount should vary and be dependant upon the quality of service you received.


Languages Spoken

English and French are Canada’s two official languages.  The predominant language spoken in Kelowna is English


Liquor Consumption 

The legal drinking age in British Columbia is 19 years of age.  Anyone under the age of 19 is considered a minor and not permitted in nightclubs or drinking facilities and cannot purchase alcoholic beverages. 

Alcoholic beverages can be purchased at either a government liquor store, or a privately-owned cold beer, wine and liquor store.


Metric Equivalents

Length:
1 kilometre = 0.6 mile
1 mile = 1.6 kilometres
Weight:
1 kilogram (kg) = 2.2 pounds (lbs)
500 grams (g) = 1.1 pounds (lbs)
Temperature:
0 C = 32 F
Mileage:
50 km/h = 30 mph
100 km/h = 60 mph
Fuel:
3.8 litres (l) = 1 US Gallon


Taxes

There are two taxes applied to purchases made in Kelowna and the rest of British Columbia.  A 7% Provincial Sales Tax, or PST, is levied on all retail purchases with the exception of alcoholic beverages that have a 10% tax.  The Goods & Services Tax, or GST, is 6%.  It is a tax levied on the supply of most goods and services in Canada. 

Non-residents of Canada can claim GST rebates on accommodations and on purchases taken out of the country.  Some restrictions do apply.  Please consult the Canada Customs website at www.rc.gc.ca/visitors or call toll free within Canada 1-800 -668-4748 or long distance (902) 432-5608.


Transportation Services

Air Service
Kelowna International Airport Terminal
(250) 765-5125
Shell Aero Centre (Private Terminal)
(250) 765-8155
Air Canada Reservations
1-888-247-2262
Air Canada Local Flight Information
(250) 765-8777
Central Mountain Air
1-888-865-8585
Westjet Reservations
1-800-538-5696
Westjet Flight Information
1-877-929-8646
Horizon Air Reservations
1-800-547-9308
Horizon Air Cargo Information
1-800-225-2752
Wildcat Helicopters Inc
1-877-768-2061
Carson Air Flight Centre
1-800-765-7779
Bus Lines
Greyhound Bus
1-800-661-8747
Kelowna Terminal
(250) 860-3835
Ground Transportation
Kelowna Airporter       
1-877-235-6962
Kelowna Airporter (Local)
(250) 765-0182
Kelowna Transit System
(250) 860-8121
Taxi Services
Checkmate Cabs
(250) 861-1111
Donchuck Ventures
(250) 860-2663
Vehicle Rental Companies
Budget Car & Truck Rental
(250) 491-7368
Enterprise Rent A Car
(250) 979-0299
BC Ferries
Information
(604) 386-3431
Toll Free (BC Only)
1-888-223-3779


What to Wear

The Okanagan Valley offers a comfortable climate year round. Summers are warm with hot days, boasting clear sunny skies and low humidity. Shorts, t-shirts, sundresses, and bathing suits are the best bet during the summer season. Winters are generally much milder than other areas east of the Valley. Although snow is abundant at the surrounding ski resorts, it rarely stays for long on the Valley roadways. Sweaters, vests and fleece clothing are popular during our fall and winter seasons. The mean annual hours of sunshine in Kelowna are just under 2000 hours. Consequently, umbrellas are seldom required. Dressing in layers is recommended for optimum comfort, especially in the spring and fall seasons, as temperatures can fluctuate between cool mornings and hot daytimes but return to cool evenings. And don't forget your sunglasses, you'll need them for any time of the year!

IN THIS SECTION

BC / Canadian Holidays
Canada Customs
Climate
Currency
Driving in BC
Electrical Current
Emergency Services
Gratuities & Tipping
Languages Spoken
Liquor Consumption
Metric Equivalents
Taxes
Transportation Services
What to Wear